Shipping Policy

Thank you for shopping with Muskoka Master Baiters! Below you'll find everything you need to know about how we get your gear to you.

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Order Processing

All orders are processed within 1–3 business days of being placed. You will receive a confirmation email with tracking information once your order has shipped.

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Domestic Shipping (Canada Only)

We ship within Canada only. We do not offer international shipping at this time.

We ship via NetParcel, which works with trusted carriers including Canada Post, UPS, and Purolator to get your order to you reliably.

Estimated delivery times are typically 2–7 business days after your order ships, depending on your location within Canada. Remote areas may require additional time.

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Local Delivery (Bracebridge & Surrounding Area)

We offer local delivery every Sunday within a 30 km radius of Bracebridge, ON.

• Orders must be placed by Friday to receive delivery that Sunday
• Flat delivery fee of $10.00, or free on orders of $150.00 or more

Questions about local delivery? Reach out to us at contact@muskokamasterbaiters.ca.

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Order Tracking

Once your order has shipped, you will receive an email containing your tracking information. You can use this to monitor your delivery through the carrier's website.

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PO Boxes

We are able to ship to PO boxes through Canada Post. If you are placing an order to a PO box, please ensure your shipping address is entered correctly at checkout.

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Incorrect Shipping Address

Please double-check your shipping address before completing your order. Muskoka Master Baiters is not responsible for orders lost or delayed due to an incorrect address provided at checkout. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipment, which may be subject to an additional shipping fee.

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Lost or Damaged Packages

If your order arrives damaged, or if your package appears to be lost in transit, please contact us as soon as possible at contact@muskokamasterbaiters.ca. Include your order number and a description (and photos if applicable) of any damage, and we will work with you to make it right.

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Holiday & Peak Season Delays

During peak periods such as the holiday season, carrier delays may occur that are outside of our control. We recommend ordering early during these times. Our order processing times may also be slightly extended during busy periods — we will always do our best to keep you informed.

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If you have any other questions about your order or our shipping practices, don't hesitate to get in touch at contact@muskokamasterbaiters.ca.