Privacy policy
Muskoka Master Baiters operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a straightforward and reliable shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, use, and disclosure of your personal information.
By using the Services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your information as described, except where otherwise required by applicable law.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.
Depending on how you interact with the Services, we may collect:
- Contact details: name, billing/shipping address, phone number, email
- Financial information: payment details, transaction confirmations (processed securely via our payment providers)
- Account information: username, password, preferences
- Transaction information: purchases, returns, exchanges, browsing activity
- Communications: messages or inquiries you send to us
- Device information: IP address, browser type, device identifiers
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Usage information: how you interact with our website and Services
Personal Information Sources
We may collect personal information:
- Directly from you (e.g., when you make a purchase or contact us)
- Automatically through cookies and similar technologies
- From service providers who support our operations
- From partners or third parties (e.g., marketing or analytics providers)
How We Use Your Personal Information
We may use your information to:
Provide and improve our Services
Process orders, payments, shipping, returns, and provide a personalized shopping experience.
Marketing and advertising
Send promotional emails or show relevant ads based on your activity. You can opt out at any time.
Security and fraud prevention
Protect our business and customers from fraudulent or malicious activity.
Communicate with you
Respond to inquiries and provide customer support.
Legal obligations
Comply with applicable laws and enforce our policies.
How We Disclose Personal Information
We may share your personal information:
- With Shopify and service providers (payments, shipping, analytics, hosting)
- With marketing and advertising partners (for relevant ads and campaigns)
- When required by law or legal process
- In connection with a business transaction (e.g., merger or sale)
- With your consent or at your direction
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content and advertising. Shopify and our partners may also use these technologies.
You can control or disable cookies through your browser settings; however, this may affect how the Services function.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services.
Your information may be transferred to and processed in countries outside your jurisdiction. Shopify may also use data across its platform to support features like analytics and personalized experiences.
To learn more, visit Shopify’s Privacy Policy: https://privacy.shopify.com/en
International Transfers
Your personal information may be processed and stored outside of Canada, including in the United States or other jurisdictions. As a result, it may be subject to the laws of those jurisdictions.
Where required, we rely on appropriate safeguards for international data transfers.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
Security
We take reasonable measures to protect your personal information; however, no method of transmission or storage is completely secure.
In the event of a data breach posing a real risk of significant harm, we will notify affected individuals and authorities as required by applicable law.
Children’s Data
The Services are not intended for individuals under the age of majority in their province or territory (18 or 19 in Canada). We do not knowingly collect personal information from minors.
If you believe a minor has provided us with personal information, please contact us to have it removed.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy (portability) of your data
- Withdraw consent to our use of your personal information (subject to legal or contractual restrictions)
To exercise any of these rights, contact us using the details below.
You may also opt out of marketing emails at any time using the unsubscribe link. We may still send transactional or service-related messages.
We will not discriminate against you for exercising your rights and may need to verify your identity before processing requests.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.
Do Not Track
Our website does not currently respond to “Do Not Track” browser signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions or would like to make a privacy-related request, please contact us:
Email: contact@muskokamasterbaiters.ca
Address: 45 Ann Street, Unit 2, Bracebridge, ON P1L 2C1, Canada